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MiguelAngel_Preciado545's avatar
MiguelAngel_Preciado545
Copper Contributor
Jun 17, 2021

Windows Update error 0x80073712 and 0x8024200B

Good day! 

 

I cannot upgrade my windows (even though I would like to) due to two errors:

 

KB5003254: 0x80073712
KB5003637: 0x8024200B

 

I have tried doing all on my power yet I have been unable to fix them. It is becoming increasingly annoying since I didn't even get the newest release with the local weather taskbar icon.

 

If you need to know more information about my system, let me know.

5 Replies

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor

    You mentioned about following steps to troubleshoot the problem.

    Not sure what steps have you done but take a look at the following:

    https://support.microsoft.com/en-us/windows/troubleshoot-problems-updating-windows-10-188c2b0f-10a7-d72f-65b8-32d177eb136c 

    https://support.microsoft.com/en-us/sbs/windows/fix-windows-update-errors-18b693b5-7818-5825-8a7e-2a4a37d6d787

  • TheShaunSaw's avatar
    TheShaunSaw
    Silver Contributor

    Hi MiguelAngel_Preciado545, you are welcome to the Microsoft Tech Community!

    Can you try downloading updates manually through the Microsoft update catalog. I am giving link to your update page in the link below, download the appropriate update according to the architecture and version of your Windows 10.

    1. https://www.catalog.update.microsoft.com/Search.aspx?q=KB5003254 
    2. https://www.catalog.update.microsoft.com/Search.aspx?q=KB5003637 

    Want to update to Windows 10 version 21H1 which is the latest right now. Go to https://www.microsoft.com/en-in/software-download/windows10 and download the update assistant by clicking update now. The update assistant will update your OS.

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