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NikolausK's avatar
NikolausK
Copper Contributor
Sep 11, 2024

Windows Update disabled sound and reduced resolution to 1024 x 768

I'm using Windows 10. My windows updated overnight. Upon starting the computer:

1. There is no sound. I use Realtek Audio Driver. When Volume Mixer is open, the volume bars display movement, but there is no audio.

When right-clicking the sound icon on the taskbar, it used to be set to 5.1. There were options for 5.1, 7.1, and Dolby Atmos. Now, it says "Spacial Sound Off," and the only options are "Off," "Windows Sonic for Headphones," and a section that says "Try or Buy from Windows Store: Dolby Atmos for Headphones, and "DTS Sound Unbound." I need to restore the options for 5.1, 7.1, and Dolby Atmos.

 

2. The resolution of my screen has been set to 1024 x 768. Under display settings, this is the highest resolution possible.

My computer is my only media device in my house. It is now unusable because there is no sound and the resolution is that of a computer from the 2000s.

I don't know why Windows Update has to cause critical funtions to stop. How do I restore these functions?

Thanks.

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