Forum Discussion
Windows 10 Pro Digital License Not Reactivating After Replacing Motherboard with the Same Model
윈도우 7에서 윈도우10으로 무료 업그레이드후 노후환 된 메인보드를 교체를(동일 모델) 하였는데 정품인증이 안되고 있습니다.
더이상 어떻게 해야 할지 모르겠는와중 여기를 마이크로 소프트 지원팀에 채팅으로 대화하다 알게 되어서 글을 남깁니다.
현재 확인한 사항:
윈도우 버전 windows 10 pro (Retail), 마이크로 소프트 계정-> 장치 이전 pc 및 현재 pc 둘다 등록이 되어있는걸 확인
1. 설정-> 정품인증 -> 문제해결 = 해결 X
2. 설치ID를 통한 시도 해결 X
I upgraded from Windows 7 to Windows 10 for free. Recently, I replaced my aging motherboard with the exact same model, but Windows is no longer activated.
I was not sure what else I could do, and I learned about this community while chatting with Microsoft Support, so I decided to post here.
Current information I have confirmed:
- Windows version: Windows 10 Pro (Retail)
- Microsoft account > Devices: Both my previous PC and my current PC are registered.
Troubleshooting I have already tried:
- Settings > Activation > Troubleshoot: Did not resolve the issue.
2. Tried activation using the Installation ID provided by Microsoft Support: Did not resolve the issue.
The Windows 7 product key I originally used is still available, but entering it in Windows 10 results in an activation error.
I would like to know whether my previous Windows 10 digital license can be transferred or reactivated on the replacement motherboard.