Forum Discussion
Win10 Jump Lists in taskbar sometimes do not show recently opened files when clicking the app icon
When you right-click an application icon on the taskbar, the jump list appears, but it does not display recently opened files or folders.
This issue often occurs in File Explorer, Notepad, and Office applications. Restarting File Explorer or the application itself usually resolves this issue temporarily, but after a few hours, the jump list may once again fail to display the history.
This issue is more common when the application is launched via a shortcut rather than from the Start menu.
1 Reply
The jump list opens, but recent-file history disappears after several hours. Open Settings > Personalization > Start and confirm Show recently opened items in Start, Jump Lists, and File Explorer is enabled. Toggle it off, restart Windows Explorer from Task Manager, then enable it and open several test files. Unpin the affected taskbar shortcut and pin the application again from the Start menu so it uses the correct application identity. For Office, confirm its own Recent list is enabled and the files are not on an unavailable network or removable location. Test one application at a time; if only one fails, repair that application rather than clearing all Windows history. If every application loses history, test a new account to distinguish profile corruption from a system issue. Avoid deleting AutomaticDestinations files because that resets pinned and recent jump-list data. Record whether a restart, sign-out, or cleanup task precedes each recurrence.
