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AmandaPatton62's avatar
AmandaPatton62
Copper Contributor
Jul 12, 2024

What is Quick.Books Error OL-222 and how can it be resolved?

I'm encountering Quick.Books Error OL-222 when trying to import my bank transactions. It says something about an unsupported format. How can I resolve this issue and successfully import my bank data?

  • Dorothy80Galvin's avatar
    Dorothy80Galvin
    Copper Contributor
    Jul 12, 2024

    Hi,AmandaPatton62 

     

    Quick.Books Error OL-222 usually arises due to an unsupported or corrupt file format when importing bank transactions. To resolve this issue, follow these steps:

    1. Update Quick.Books: Ensure you are using the latest version of Quick.Books.
    2. Download Bank File Again: Redownload the bank transactions file directly from your bank's website to ensure it's not corrupted.
    3. Check for Special Characters: Ensure the file does not contain any special characters or unsupported formatting.
    4. Use Web Connect: Manually import the file using the Web Connect feature in Quick.Books.
    5. Seek Assistance: If the issue persists, contact your bank to verify the file format and get further assistance.

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