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Smithchow's avatar
Smithchow
Copper Contributor
May 07, 2024

USB drive not seen on my Windows 10 PC?

The USB drive name does not show up in Windows Explorer but I can see the device from DiskGenius app. What is the problem with this USB drive?

 

Thanks

  • Solovyev2120's avatar
    Solovyev2120
    Copper Contributor
    If your computer isn't recognizing the drive, try a different cable as well as another USB port to rule out a faulty connection. If there is a light on your external drive, this can also provide a quick indication of whether the connection is working and power is being supplied.
  • OlindaSuk's avatar
    OlindaSuk
    Copper Contributor
    The USB drive might be set to be hidden or disabled in Windows. Check the USB drive's settings in Disk Management (Press Win + R, type "diskmgmt.msc", and press Enter) to see if it's set to be hidden or disabled.

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