Forum Discussion
Smithchow
May 07, 2024Copper Contributor
USB drive not seen on my Windows 10 PC?
The USB drive name does not show up in Windows Explorer but I can see the device from DiskGenius app. What is the problem with this USB drive? Thanks
Solovyev2120
May 07, 2024Copper Contributor
If your computer isn't recognizing the drive, try a different cable as well as another USB port to rule out a faulty connection. If there is a light on your external drive, this can also provide a quick indication of whether the connection is working and power is being supplied.