Forum Discussion
Sudden crashes and BSOD in Win10
Hello!
I have an Asus Vivobook 15, that came with Keep-OS and I installed Windows 11 using the official website and step by step. Last week it started crashing and having BSOD's, getting stuck on boot and sometimes not even recognizing the OS (win11). It started after a Win Update.
Since I haven't found a solution and Asus does not care for the consumer, had no alternative and downgraded to Win 10. I'm still facing some crashes and BSOD.
I checked the SDD, manually and with Crystal Disk Info (98% health), checked the fan...
I really don't know what else to do.
https://1drv.ms/u/c/7f13816d644baeb5/IQCrQrt8VfRkRZAOG5BT6By0ASV3wLkzdMiLZ-ctbrSsW84?e=PTUVlN Here is the System Events Log.
4 Replies
- RaylanderCopper Contributor
Test with an external drive or different SSD if possible, to rule out hardware failure. Check for physical damage or loose connections inside the laptop if you're comfortable opening it.
- KeikoeCopper Contributor
Multiple critical errors are related to kernel power and bug check events. Some entries point to driver issues, hardware errors, or power state failures.
- LawrenceppCopper Contributor
This driver is a part of the AMD Radeon Graphics driver. There have been issues with this driver in the past, causing BSODs and system crashes. You might want to try updating the graphics driver to the latest version from the AMD website.
- RonaldwolCopper Contributor
Use Device Manager or visit the Asus support website to download the latest drivers for your model, especially chipset, graphics, and storage drivers.