Offline files issue on windows 10 & server 2019

Question

Having problems with offline file.&nbsp;&nbsp;I have them enable on user profile so users can have their desktop anywhere. That hasn't been the issue.&nbsp;The problem I been having is mapped drives keep syncing when I don't want them to. I told the server not to sync offline files from the file share&nbsp; via server 2019 &amp; via GPO. When I delete the user profile and redownload it, works fine until a day or 2 I get helpdesk calls saying Users can only see some files from Mapped drive.&nbsp;&nbsp;I am running out of Idea's, the system was fine till end of July. Users normally access their map drives via VPN.&nbsp;If I type the address path \servername\sharedname works fine no issue.&nbsp;&nbsp;Please can you advice me?

it4d-karl · Answer

IT4D-Karl&nbsp;Had some ask me to check this and you can see in the cache not to sync offline

hotcakex · Answer

Hi,you've posted your topic in Cortana Community,Windows 10 community is here:https://techcommunity.microsoft.com/t5/windows-10/ct-p/Windows10Windows Server community:https://techcommunity.microsoft.com/t5/windows-server/ct-p/Windows-Server

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Offline files issue on windows 10 & server 2019

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