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GOLAN3's avatar
GOLAN3
Copper Contributor
Oct 25, 2021

Malware/Trojan PUA

 

Surface Laptops 3 & 4's i5/i7. General windows versions 2004 build through 20H2 Sophos Endpoint installed and Teramind.

Anyone have any ideas as to what could be creating these random tma_.* files that pretty much are bogging down a few of our systems. Sophos has not detected a thing and when it does and we manually clean it up it seems to subside. Definitely stemming from an email but not sure how to trace this back down to it's source and terminate it. No event viewer info found. Help is appreciated.

8 Replies

  • GOLAN3 

    If you have reasonable suspicions that the files are infected, you can send them to Microsoft

    https://www.microsoft.com/en-us/wdsi/filesubmission

  • GOLAN3 

    Hi

    Please read this - I think it will be helpful.

    https://support.microsoft.com/en-us/windows/protect-your-pc-from-unwanted-software-074a2d74-02db-03dd-8340-9e1822377856

     

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Try run scan with different Anti-Malware, for example you may consider running a full scan with Safety Scanner, take a look at:
    https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download
    Do you have any sample of this malware?

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