Forum Discussion
NicholasWilson
Aug 06, 2024Copper Contributor
Local PC Experiencing Random Issues with nAD/AAD Account
I'm unsure if this is the right place, but I might as well ask. I have little to lose at this point. Searching online hasn't been helpful for me or my colleagues. Our company operates with a hybrid A...
Drizzybro1
Aug 13, 2024Brass Contributor
Check Network Connectivity
Ensure that the PC has a stable internet connection (for AAD) or is connected to the corporate network (for AD).
Try accessing other network resources to confirm connectivity.
Verify Account Status
Check if the user's AAD/AD account is active and not locked out or disabled.
Verify that the account has not reached its password expiration limit.
Sign-in Issues
If encountering sign-in issues, attempt to reset the password through the appropriate method (e.g., self-service password reset).
Examine the event logs (Event Viewer -> Windows Logs -> Application and System) for any error messages related to sign-in attempts.
Ensure that the PC has a stable internet connection (for AAD) or is connected to the corporate network (for AD).
Try accessing other network resources to confirm connectivity.
Verify Account Status
Check if the user's AAD/AD account is active and not locked out or disabled.
Verify that the account has not reached its password expiration limit.
Sign-in Issues
If encountering sign-in issues, attempt to reset the password through the appropriate method (e.g., self-service password reset).
Examine the event logs (Event Viewer -> Windows Logs -> Application and System) for any error messages related to sign-in attempts.