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AhmedSHMK's avatar
AhmedSHMK
Brass Contributor
Jul 19, 2024

Keyboard stopped working windows updates KB4023057

 

-After Windows updates, specifically KB4023057, Keyboard stopped to work(Function key also stuck ON).
-Tried to uninstall the update a multiple times but it got installed again when windows starts always.
-Currently uninstall option is no longer available in Windows updates.
-Tried to Recover/restore/Reinstall Windows but the update is there.
-Cannot be uninstalled from recovery screen, says uninstall failed.
Keyboard TBS:
-Laptop is generally a bit old so not eligible for Windows 11, currently running Windows 10.
-Uninstalled device from devices manager (Keyboard PS2) - restarted
-No rollback option available (greyed out)
-T440s Laptop (ThinkPad) - Type 20AQ - PC02PBLN ----> downloaded all online drive updates from lenovo.
-Tried to look for older keyboard drivers but none found or available.
What else could be done This is certainly nor a hardware issue as device was left overnight when the update was completed and then next morning it stopped working?
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