Forum Discussion
Help with getting update installed
I'm hoping someone will take pity on this senior citizen! I have a 5 year old laptop with windows10 that I have never used because it was immediately out of memory and can't get updates. I had a computer with windows7 that I loved, but it finally died last week and now I have no choice but to use the laptop. It is an HP-14. Anyway, I added a flash drive with 64 GB of memory, but the laptop will not recognize it so I can do the updates needed. Very frustrating. I've watched so many YouTube videos trying to get answers, I've Googled it, etc. I feel like I'm going to have a stroke!!! So, can somebody PLEASE help an old lady??? I'll be forever grateful.
- If you can on that laptop and it can connect to Internet, you can perform repair upgrade:
https://answers.microsoft.com/en-us/windows/forum/all/how-to-perform-a-repair-upgrade-using-the-windows/35160fbe-9352-4e70-9887-f40096ec3085- thanks for your response, however, it didn't help at all...I cannot download anything because I have NO FREE MEMORY...I wanted to know how I can get my laptop to recognize the flash drive I have with 64GB so I can get the updates as my laptop only has 32 GB and almost 30 of it is taken up with what it came installed with
