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KarenB1970's avatar
KarenB1970
Copper Contributor
Apr 24, 2024

Help with getting update installed

I'm hoping someone will take pity on this senior citizen!  I have a 5 year old laptop with windows10 that I have never used because it was immediately out of memory and can't get updates.  I had a computer with windows7 that I loved, but it finally died last week and now I have no choice but to use the laptop.  It is an HP-14.  Anyway, I added a flash drive with 64 GB of memory, but the laptop will not recognize it so I can do the updates needed.  Very frustrating.  I've watched so many YouTube videos trying to get answers, I've Googled it, etc.  I feel like I'm going to have a stroke!!!  So, can somebody PLEASE help an old lady???  I'll be forever grateful.

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