Forum Discussion

Deepak630's avatar
Deepak630
Copper Contributor
Jun 13, 2023

Gernal Information

Which tool in used to capture logs in case of Start & Search Not working, if the suggested basic checks and troubleshooting has been completed & issue still persists.

2 Replies

  • JeffreyMiller's avatar
    JeffreyMiller
    Copper Contributor

    You can use these two tools to monitor the situation:

    1. Process Monitor

    2. Windows Performance Recorder

    Capture logs, focusing on the activity of the SearchUI.exe and explorer.exe processes.

     

  • ArthurRodriguez's avatar
    ArthurRodriguez
    Copper Contributor

    Use Process Monitor or Windows Performance Recorder to capture logs, focusing on the activity of the SearchUI.exe and explorer.exe processes.