Forum Discussion
Safan
Feb 12, 2021Copper Contributor
File Explorer freezing and Desktop freezing.
Hello, I'm having this problem on my computer with File Explorer and the Desktop in general. The problem is that whenever I right click on File Explorer or open an application, it just freezes. The problem on the Desktop is whenever I right click on a program, it also freezes. I've had this problem since last year but now I feel like I should report this issue.
Thank you everyone.
Your sincerely,
Safan.
- Hello,
Suggest you to run System File Checker scan:
1. Search for 'command prompt' using Cortana or Windows Search.
2. From results, right click on Command Prompt and select Run as administrator.
3. Type sfc /scannow command and press Enter key.
4. Let the command complete and then reboot the machine.
If issue still persists, perform clean boot:
https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows
Let us know if this helps!
- Hello,
Suggest you to run System File Checker scan:
1. Search for 'command prompt' using Cortana or Windows Search.
2. From results, right click on Command Prompt and select Run as administrator.
3. Type sfc /scannow command and press Enter key.
4. Let the command complete and then reboot the machine.
If issue still persists, perform clean boot:
https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows
Let us know if this helps!- SafanCopper ContributorThank you, it actually worked for me.
- Glad we could help!
- Hi,
which Windows 10 build and version are you on?- please try updating to the latest version, which is currently 20H2
you can use Windows update or this official page
https://www.microsoft.com/en-us/software-download/windows10