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Safan's avatar
Safan
Copper Contributor
Feb 12, 2021

File Explorer freezing and Desktop freezing.

Hello, I'm having this problem on my computer with File Explorer and the Desktop in general. The problem is that whenever I right click on File Explorer or open an application, it just freezes. The p...
  • KapilArya's avatar
    Apr 02, 2021
    Hello,

    Suggest you to run System File Checker scan:

    1. Search for 'command prompt' using Cortana or Windows Search.

    2. From results, right click on Command Prompt and select Run as administrator.

    3. Type sfc /scannow command and press Enter key.

    4. Let the command complete and then reboot the machine.

    If issue still persists, perform clean boot:

    https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows

    Let us know if this helps!

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