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ddwashbu's avatar
ddwashbu
Copper Contributor
Feb 18, 2020

File Explorer crashes

Has anyone had issues with File Explorer crashing without any warnings or error messages lately? Seems to have started about 2-3 updates ago.

I'll be working on something else - like Edge, Excel, etc. - and want to switch to File Explorer only to find that it has disappeared. I have it pinned to my taskbar and it's turned back into an icon - no bar - as if I closed it.

  • Use Autoruns from Sysinternals to check for Non-Microsoft/Non-Windows explorer.exe extensions. Many programs sadly install file explorer extensions that can make explorer.exe unstable.

    You can easily disable (uncheck the checkbox in autoruns) all extensions that are not from Msft and reboot. Test if the issue is resolved. If yes, re-enable single extensions and test again until explorer.exe begins to crash again.

    You can download Autoruns here: https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns

    ddwashbu 

  • kibertoriy's avatar
    kibertoriy
    Copper Contributor
    При вызове контекстного меню, создать ,у правого бока экрана
  • dretzer's avatar
    dretzer
    Iron Contributor

    Use Autoruns from Sysinternals to check for Non-Microsoft/Non-Windows explorer.exe extensions. Many programs sadly install file explorer extensions that can make explorer.exe unstable.

    You can easily disable (uncheck the checkbox in autoruns) all extensions that are not from Msft and reboot. Test if the issue is resolved. If yes, re-enable single extensions and test again until explorer.exe begins to crash again.

    You can download Autoruns here: https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns

    ddwashbu 

  • Hi ddwashbu,

     

    Try resetting File Explorer (explorer.exe) process, see if that helps: 

     

    1. Press Windows Key + R and type SYSDM.CPL in Run. Click OK or press Enter key. 

     

    2. In System Properties window, switch to Advanced tab, click Settings under Performance. 

     

    3. Next, in Performance Options, under Processor scheduling, make sure that Adjust for best performance of: is set to Programs. 

     

    4. Then in the same window, under Virtual memory, click Settings button. 

     

    5. On Virtual Memory page, make sure Automatically manage paging file sizes for all drives option is checked. Click OK, then Apply, OK on rest of windows. 

     

    6. Reboot the machine and see if issue is resolved now. 

     

    Let us know if this helps! 

     

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