Forum Discussion

Copper Contributor

Feb 18, 2020

Solved

File Explorer crashes

Has anyone had issues with File Explorer crashing without any warnings or error messages lately? Seems to have started about 2-3 updates ago. I'll be working on something else - like Edge, Excel, et...

dretzer
Feb 18, 2020
Use Autoruns from Sysinternals to check for Non-Microsoft/Non-Windows explorer.exe extensions. Many programs sadly install file explorer extensions that can make explorer.exe unstable.
You can easily disable (uncheck the checkbox in autoruns) all extensions that are not from Msft and reboot. Test if the issue is resolved. If yes, re-enable single extensions and test again until explorer.exe begins to crash again.
You can download Autoruns here: https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns
ddwashbu

dretzer

Iron Contributor

Feb 18, 2020

Use Autoruns from Sysinternals to check for Non-Microsoft/Non-Windows explorer.exe extensions. Many programs sadly install file explorer extensions that can make explorer.exe unstable.

You can easily disable (uncheck the checkbox in autoruns) all extensions that are not from Msft and reboot. Test if the issue is resolved. If yes, re-enable single extensions and test again until explorer.exe begins to crash again.

You can download Autoruns here: https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns

ddwashbu