Forum Discussion
Connecting Android device
I'm sure you already checcked this, but I'll ask anyways:
have you checked Options -> Folder Options -> View ?
There's a checkbox saying "always show symbols instead of thumbnails". Is that ticked or not?
(sorry, I'm working on a german version, so the menu items might have slightly different names.)
Regards,
Martin
- Joe WarrenJun 01, 2017Copper Contributor
The only setitng similar that I have to what you suggest in the View options is "Always show icons, never thumbnails". And that is unchecked.
I tried checking it but it made no difference. I also tried turning on the preview pane and even with that pane enabled, Microsoft is UNABLE to display a thumbnail of a standard JPG file on my Android phone.
Normally I'd say it would be hard to believe that Microsoft wouldn't test an Android phone on Windows, but then again, we are talking about Microsoft. Whew...
- Joe WarrenJun 19, 2017Copper Contributor
So as none of the community has an answer to this problem, shouldn't it get escalated/forwarded to someone in Microsoft support to try to get an answer? Or does it just sit here festering forever?
- Joe WarrenJul 12, 2017Copper Contributor
Apparently it sits here festering!
Always good to remember that when you need help, Microsoft is not going to deliver.