Forum Discussion
LSong2275
Nov 25, 2020Copper Contributor
Computer with black screen and a cursor
Hello, today I tried to sign in on my computor. It just has a black screen with a cursor for me to see. I can't even sign in.
- Try perform force shutdown, by pressing power button for 10 seconds and then when PC completely turns off, wait for 3 seconds and then power on your PC and see what happens? 
15 Replies
- Reza_Ameri-ArchivedBronze ContributorDid you installed any program before this problem started? Take a look at Troubleshoot black screen or blank screen errors (microsoft.com) - LSong2275Copper ContributorI tried it, but my computor doesn't make a short beep in Action 1.- Reza_Ameri-ArchivedBronze ContributorTry perform force shutdown, by pressing power button for 10 seconds and then when PC completely turns off, wait for 3 seconds and then power on your PC and see what happens? 
 
- LSong2275Copper ContributorReza_Ameri-Archived No, I just ajusted a setting, and the next day, the error happened. - Hi, 
 Which setting did you adjust?- Try to go to the Safe mode and see if you can boot normally and log into the OS.