Forum Discussion
LSong2275
Nov 25, 2020Copper Contributor
Computer with black screen and a cursor
Hello, today I tried to sign in on my computor. It just has a black screen with a cursor for me to see. I can't even sign in.
- Nov 27, 2020
Try perform force shutdown, by pressing power button for 10 seconds and then when PC completely turns off, wait for 3 seconds and then power on your PC and see what happens?
LSong2275
Nov 26, 2020Copper Contributor
Reza_Ameri-Archived No, I just ajusted a setting, and the next day, the error happened.
HotCakeX
Nov 27, 2020MVP
Hi,
Which setting did you adjust?
Try to go to the Safe mode and see if you can boot normally and log into the OS.
- LSong2275Nov 27, 2020Copper ContributorThank you for your response, but as I was looking at the article, I saw there was an advanced settings in Troubleshoot. But I didn't see one. Any reason why?
- HotCakeXNov 28, 2020MVP
Are you using latest version of Windows 10? 20H2
as a reminder you can't see it in normal Windows mode, you have to do this first
- Press Windows logo key + I on your keyboard to open Settings. If that doesn't work, select the Start button, then select Settings .
- Select Update & Security > Recovery .Open Recovery Settings
- Under Advanced startup, select Restart now
- After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options
- LSong2275Nov 28, 2020Copper ContributorHow do I check what version of Windows I'm on?