Manager hierarchy in live survey results not showing

Hi, your hunch about the CEO change is reasonable. In Glint, hierarchy reporting depends on the employee data and manager relationships being complete and processed, not just the top-level manager value being changed in settings. I’d check the latest employee file to confirm Manager ID values roll up cleanly to the new CEO and that there are no broken links or inactive managers in the chain. Also keep confidentiality thresholds in mind, because some hierarchy cuts may show as All if the group size is too small. If the survey is already live, I’d involve Viva Glint support before making major data changes so you do not risk the active results.