Forum Discussion
Viva Connections sends reoccurring notifications to Teams
In our global SharePoint Online intranet we have set all country sites as Official news sites and targeted news for each country. The problem with Viva Connections notifications in Teams occurs in one of the country sites: people who belong to the target group receive at least 4 notifications per news post (1 or 2 per day) saying "Review important news from your organization".
This site is multilingual so there are 8 language versions for each news post. Do Viva Connections send a notification from each language version separately? However, people do not get 8 notifications - just 2 to 5 notifications per news post.
This is very annoying and we receive a lot of complaints. Why do we receive this kind of reoccurring notifications and what can we do to prevent them?
From all other sites we receive just regular notifications (1 per news post) saying "<Someone> published news"
- lesliethomasMicrosoft
Hi there, Heidi_Se! Thank you for the feedback regarding the duplicate notifications your employees are experiencing at your organization. I completely understand your concern and we have received quite a bit of feedback regarding the influx of notifications that have come in. We will continue to investigate further and explore next steps! In the meantime, if there are other scenarios that you're experiencing as well with notifications, continue to share them in this thread. Thank you!