Forum Discussion
Elecktrus900
Sep 10, 2021Copper Contributor
Migrate CAP Devices from SfB to Teams
Hello, we are migrating from SfB 2015 on-premises to Teams, which includes PSTN telephony. The client wants the migration to be a long process for business reasons, so users in Sfb and users in Tea...
reachrj
Apr 11, 2022MCT
There is no way we can migrate the CAP accounts. We have done the below for the one of our customers.
1. Prepare a list of all CAP account with complete details.
2. Delete it from SFB - Refer https://docs.microsoft.com/en-us/powershell/module/skype/remove-cscommonareaphone?view=skype-ps
3. Delete the accounts from AD and create it again with same details and let it sync to O365'
4. Assign CAP license and sign in to Teams Phone.
1. Prepare a list of all CAP account with complete details.
2. Delete it from SFB - Refer https://docs.microsoft.com/en-us/powershell/module/skype/remove-cscommonareaphone?view=skype-ps
3. Delete the accounts from AD and create it again with same details and let it sync to O365'
4. Assign CAP license and sign in to Teams Phone.