Forum Discussion
Migrate CAP Devices from SfB to Teams
Hi Elecktrus900,
This post was from a while back, did you find the info you need? If not, this might be useful. From a Jeff Schertz blog:
"You cannot migrate the accounts directly as Common Area Phone accounts in Skype for Business Server are AD contact objects, but in Teams an AD user object is needed. If you assign a Common Area Phone license to a user mailbox it will deactivate the mailbox so the best practice is to use a resource mailbox in Exchange Online for any accounts you wish to assign a CAP license. It is recommended to disable MFA on these types of accounts but you can still use some MFA solutions as the Android client does support some directly and others can be used with the “Sign in on a different device” method"
Hope this helps