Forum Discussion
jonahhebert
Nov 24, 2023Brass Contributor
Universal Print GCC - Xerox Print and Scan Experience not working
I have attempted contacting Microsoft Support and Xerox Support regarding this issue, however I have been unsuccessful with acquiring support from any team. This has been non-functional for several ...
Saurabh_Bansal
Microsoft
Jan 18, 2024jonahhebert The link in your email points to printers registered via Connector. My understanding from your post is that you are using Universal Print ready printers. Is that correct?
Have you been able to get help from either Xerox or Microsoft support?
jonahhebert
Jan 18, 2024Brass Contributor
I have not received any correspondence from Microsoft. I posted a feature request here: https://techcommunity.microsoft.com/t5/universal-print-feature-requests/xerox-print-and-scan-experience-gcc/idi-p/4003373
Correspondence from Xerox can be viewed here: https://forum.support.xerox.com/t5/Community-Suggestion-Box/Xerox-Print-and-Scan-Experience-Microsoft-GCC-Universal-Print/m-p/259877
Correspondence from Xerox can be viewed here: https://forum.support.xerox.com/t5/Community-Suggestion-Box/Xerox-Print-and-Scan-Experience-Microsoft-GCC-Universal-Print/m-p/259877
- Saurabh_BansalJan 21, 2024
Microsoft
The link for Microsoft is of the community. Have you created a support ticket with Microsoft?