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jonahhebert
Brass Contributor
Dec 07, 2023
Status:
Looking into it

Xerox Print and Scan Experience - GCC

Direct Universal Print Connections on Xerox printers work with Microsoft GCC without the Xerox Print and Scan Experience (XPSE) application installed on client machines.

Performing a Fiddler trace when opening the XPSE through the connected Universal Printer shows attempts to connect to print.print.microsoft.com (Microsoft Commercial Tenant) which does not work with GCC.  The proper host for GCC should be gcc-print.print.azure.us as seen here: https://learn.microsoft.com/en-us/universal-print/fundamentals/universal-print-government#government-endpoints

 

Xerox has noted this is an issue with Microsoft's configuration per this post here: https://forum.support.xerox.com/t5/Community-Suggestion-Box/Xerox-Print-and-Scan-Experience-Microsoft-GCC-Universal-Print/m-p/259877

 

Please implement a fix and provide a timeline as this is a hold-up for deployment at our organization.

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