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toddjeanstarling's avatar
toddjeanstarling
Copper Contributor
Feb 20, 2026

HP Pinter Wi-Fi Connectivity problems

I bought a new HP DeskJet 2700, and I am trying to connect my printer to the Wi-Fi. My network is working fine, yet the printer is unable to detect it and keeps showing offline. Is there anything that I am missing while doing the wireless setup?

question

3 Replies

  • printertales's avatar
    printertales
    Brass Contributor
    Feb 21, 2026

    This happens a lot with the HP DeskJet 2700. Make sure the printer is actually in Wi-Fi setup mode, the blue light should be blinking (hold the Cancel and Wireless buttons together for a few seconds to reset it). Also remember it only works with a 2.4GHz network, so if your router is on 5GHz only, it won’t show up. It’s best to connect it using the HP Smart app and keep the printer close to the router during setup. A quick restart of both the router and printer can also clear the “offline” issue.

  • HardCopy's avatar
    HardCopy
    Copper Contributor
    Feb 20, 2026

    This may be stating the obvious, but, the group you posted your issue to is for MS Universal Print; the issue your describing sounds like a basic connectivity issues that perhaps might be better addressed/resolved in the https://h30434.www3.hp.com/