Forum Discussion
HP Pinter Wi-Fi Connectivity problems
I bought a new HP DeskJet 2700, and I am trying to connect my printer to the Wi-Fi. My network is working fine, yet the printer is unable to detect it and keeps showing offline. Is there anything tha...
Hi,
If your HP DeskJet 2700 isn't detecting your Wi-Fi network, it's usually one of these issues:
- Make sure your router is broadcasting a 2.4 GHz Wi-Fi network, as the DeskJet 2700 doesn't support connecting to 5 GHz-only networks.
- Restart both the printer and your router, then try the setup again.
- Reset the printer's wireless settings by pressing and holding the Wireless and Cancel buttons together for about 5 seconds until the wireless light starts blinking.
- During setup, ensure your phone or computer is connected to the same 2.4 GHz network.
If you need a detailed step-by-step guide with screenshots, this article may help:
https://allaboutprinters.org/hp-printer-wifi-setup/
If the printer still can't find your Wi-Fi network, let us know:
- Is your router dual-band (2.4 GHz and 5 GHz)?
- Does the printer detect other Wi-Fi networks?
- Are any lights blinking on the printer?
That information will help narrow down the cause.