Configuration Policy error

Question

We are deploying a Universal Print printer by a Configuration Policy in Intune. We see a lot of errors, with the error type "1" and Error Code "-2138701812". What does this errormessage mean?

saurabh_bansal · Answer

LauraArrizza&nbsp;- can you help with this?

lauraarrizza · Answer

I suspect that this is due to the Windows 10 client not having the latest updates installed that include support for the Intune settings. Can you check that you have the correct version support?

sindrew · Answer

LauraArrizza&nbsp;and&nbsp;Saurabh_Bansal&nbsp;Thanks for helping!Can you please specify the build / version number that the Windows 10 clients must have, in order to support the Intune settings?

abraxid · Answer

I am also seeing this issue in about 10% of my devices. I see most are on 10.0.22621.1848. Is there a specific KB that needs to be installed?

jimmy_wu · Answer

abraxid,&nbsp;please explain a bit more about the issue you are hitting.
Are all the printers failing to install on the select devices?&nbsp; Or, are only some of the printers failing to install on the select devices?&nbsp; If only some of the printers are failing to install, how many printers are set in the configuration policy?
&nbsp;
sindrew,&nbsp;the configuration policy can be pushed to

Windows 11
Windows 10 21H2 with&nbsp;July 2022 update&nbsp;and later

If you are continuing to see issues, I recommend opening a support ticket with Microsoft support.

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Configuration Policy error

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