Forum Discussion

Schroedi's avatar
Schroedi
Copper Contributor
May 19, 2026

Color mode Greyscale doesn't reflect on client

I've set the color mode from our printer from 'Auto' to 'Greyscale':

It seems this change doesn't reach the Universal Print Class Driver on the client. The color mode remains 'Color':

I'm not able to change this setting via PowerShell, PrintTicket or fancy Registry changes. I just want that our user print in Black/White
by default. It woould be good to know if there is a known issue or I do something wrong.

Thanks.

1 Reply

  • Charlie34000's avatar
    Charlie34000
    MCT
    Jun 09, 2026

    The Universal Print Class Driver doesn’t fully inherit the backend defaults.

    Even if the printer is configured as “Greyscale” in Universal Print (as shown in your backend settings), the Class Driver on Windows often keeps “Color” as the default.

     

    This is a known limitation of the Class Driver. If you need Black/White as the enforced default, the reliable options are:

    • setting Print Defaults locally via Print Management
    • enforcing the setting through Intune / Windows policy
    • or using a vendor‑specific Universal Print driver when available (they usually honor backend defaults)

    So your configuration is correct — the limitation comes from the Class Driver, not from your setup.