Forum Discussion
h-i-k
Jul 08, 2021Copper Contributor
Event Cancelled, which wasn't cancelled
I had a serious 'snafu' which occurred in a webinar. We required registration for the webinar up to the final day. We decided to change it to no registration needed so that anyone who wants to atte...
- Jul 09, 2021
h-i-k thank you for your feedback. From a technical standpoint, a webinar is simply a meeting with registration added to it - and when you changed the registration to "none" it effectively removed the registration feature from the underlying meeting - meaning that existing users that have registered, would no longer be able to attend with the webinar attendee join links. This did not the cancel the underlying meeting (as you noted) however. Totally agree that there needs to be clear comms on what happens when you change registration like this - will take the feedback directly to the feature PM.
h-i-k
Jul 11, 2021Copper Contributor
Thank you Brian for the explanation. Any changes that sends a cancellation message need to be very well explained and a clear warning provided before any messages are sent.