Forum Discussion
Can't Access Meeting Options ("Something went wrong")
Hello,
I'm organizing a webinar on Teams, so I'd like to set the waiting room and host & attendees to the meeting I set. But I can't access Meeting Options. I was always told "Something went wrong. Reload the page or, if this keeps happening, try again later".
I've tried the methods suggested in these two discussions:
- Can't Access Meeting Options
but none of the them worked for me.
I've also tried to log into my Teams with an incognito browser, didn't work either.
Does anyone know how to solve this problem?
Thanks in advance,
PC
- yes, when you are logged into your organizations' Teams Environment, that is your home tenant. The important part is "in the browser app", because the meeting settings (when accessed from the calendar) open in the browser.
The Webinar Feature should also be available within the browser teams app (it is for me). In the Calendar, use the dropdown-arrow next to the "new meeting" button to choose the Webinar mode (https://teamworktools.azurewebsites.net/assets/TeamsWebinarsGetStartedGuide.pdf). If it is not available, ask your Teams Administrator if the feature was disabled for your organization.
9 Replies
- SusanneQuiel
Microsoft
PC_soneka have you tried joining the meeting and accessing the meeting options via the ... menu?
"During a meeting, select More actions at the top of the meeting window, and then Meeting options. A panel will open on the right, and you can change your options right from there."
Change participant settings for a Teams meeting - Office Support (microsoft.com)
- this, that is, joining the meeting, worked for me! trying to see the meeting options without joining didn't work, even using private window, etc.
SusanneQuiel Thanks a lot for your advice. 🙂
I just tried to go to "People" > "..." > "Manage permissions", but it still shows the same error page “Something went wrong. Reload the page or, if this keeps happening, try again later.” 😔
I also left a message via "Help" > "Give Feedback", but haven't received any response yet...
- SusanneQuiel
PC_soneka does this happen in all the meetings / webinars you set up, or only with this specific one?
