Forum Discussion
Users on iOS can't write to group chat with a bot
MicrosoftYannick_Malins - We checked this at our and we are able to access the bot properly in iOS. Bot name is also properly displayed.
Meghana-MSFT sorry I was not clear enough in the initial description - this happens for group chats ("chatType": "group") that contain just the user and the bot - see my screenshot from Teams desktop. In your test you are adding bots to an IM
- Meghana-MSFT
Yannick_Malins - We had a chat with user A to which we have added the bot and tested.
Could you please confirm how you are creating the group chat and adding the bot? Are you using Graph APIs?
Meghana-MSFT
Correct, we are using Graph API. First we create a chat of type group with 1 user ("Joseph" here)https://learn.microsoft.com/en-us/graph/api/chat-post?view=graph-rest-1.0&tabs=http
Then we add the bot app ("Symphony" here) to this chat:https://learn.microsoft.com/en-us/graph/api/chat-post-installedapps?view=graph-rest-1.0&tabs=http#example-2-install-app-in-a-chat-and-consent-to-the-resource-specific-permissions-required-by-the-app
This works fine when the user (Joseph) uses web/desktop and on android - see the first screenshot. But when they are on iOS they can't send messages- Meghana-MSFTApologies for the delay. We are also able to repro this issue, we will check this internally and get back to you.