Forum Discussion

Copper Contributor

Jul 17, 2024

Users on iOS can't write to group chat with a bot

Hi all, I'm seeing some strange behaviour with the Teams iOS app when trying to interact with bots in 1-1 group chats . I've tried with multiple iPhones, all updated to the latest Teams version. Th...

Microsoft

Jul 18, 2024

Thank you for reporting this, we will check this and get back to you.

Meghana-MSFT
Microsoft
Jul 19, 2024
Yannick_Malins - We checked this at our and we are able to access the bot properly in iOS. Bot name is also properly displayed.
- Yannick_Malins
  Copper Contributor
  Jul 22, 2024
  Meghana-MSFT sorry I was not clear enough in the initial description - this happens for group chats ("chatType": "group") that contain just the user and the bot - see my screenshot from Teams desktop. In your test you are adding bots to an IM
  - Meghana-MSFT
    Microsoft
    Jul 22, 2024
    Yannick_Malins - We had a chat with user A to which we have added the bot and tested.
    
    Could you please confirm how you are creating the group chat and adding the bot? Are you using Graph APIs?