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fabin10's avatar
fabin10
Brass Contributor
Aug 04, 2021

The bot is not a part of the conversation roster error in new chat(Chat->New)

Hi, I am using Microsoft Bot Framework to create the message extension. I would like to get the user email of the customer who enters the search query in the bottom search chatbox. The email is gett...
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fabin10's avatar
fabin10
Brass Contributor
Aug 09, 2021

Thanks for the updates. So, it's not possible to get the mail id using TeamsInfo.getMember() from Chat->New Chat.? or will it only be possible to get the mail id when the bot is connected to a channel? Prasad_Das-MSFT 

Prasad_Das-MSFT's avatar
Prasad_Das-MSFT
Icon for Microsoft rankMicrosoft
Aug 09, 2021

Yes, it only be possible to get the mail id when the bot is connected to a Teams channel.

  • fabin10's avatar
    fabin10
    Brass Contributor
    Aug 11, 2021

    Ok, How can I connect the app to the channel? Is it by updating the manifest file? I had already installed the app in teams and was able to access email ids in teams chat. The issue is only on Chat->New Chat

    • Prasad_Das-MSFT's avatar
      Prasad_Das-MSFT
      Icon for Microsoft rankMicrosoft
      Aug 12, 2021
      Yes, you can connect the app by uploading your manifest to the Teams channel. Then you will get the roaster for that team. It won't work for Chat > New Chat
      • DeveshT's avatar
        DeveshT
        Copper Contributor
        Oct 24, 2024

        We are facing issue when bot is trying to send message in the channel where it is installed.
        It was working fine few days back but all of a sudden it's throwing error that
        "{"error":{"code":"BotNotInConversationRoster","message":"The bot is not part of the conversation roster."}}
        Details :
        teamId :19:3684c109f05f44efb4fb54a988d70286@thread.tacv2
        Error: Operation returned an invalid status code 'Forbidden'
        StackTrace: at Microsoft.Bot.Connector.Conversations.CreateConversationWithHttpMessagesAsync(ConversationParameters parameters, Dictionary`2 customHeaders, CancellationToken cancellationToken) at Microsoft.Bot.Connector.ConversationsExtensions.CreateConversationAsync(IConversations operations, ConversationParameters parameters, CancellationToken cancellationToken) at Microsoft.BotBuilderSamples.WelcomeBotCloundStorage.sendMessageInChannel(ConnectorClient connectorClient, String cId, String tenantId, Activity activity) "
        The bot is able to send direct message to users

        Any Idea?

         

        Note:- for any new installation, it is working fine but for all our existing client, we are getting this message. I can confirm that the bot is installed in the team.

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