Forum Discussion

Brass Contributor

Aug 03, 2021

The bot is not a part of the conversation roster error in new chat(Chat->New)

Hi, I am using Microsoft Bot Framework to create the message extension. I would like to get the user email of the customer who enters the search query in the bottom search chatbox. The email is gett...

Chat

developer

Prasad_Das-MSFT

Microsoft

Aug 09, 2021

fabin10
The bot MUST be installed to the Team in order to get the roster for that Team. If the bot is not installed in the Team, you will get a "The bot is not part of the conversation roster" error.
TeamsInfo.getMember() will not get the mail id from Chat->New Chat.

fabin10

Brass Contributor

Aug 09, 2021

Thanks for the updates. So, it's not possible to get the mail id using TeamsInfo.getMember() from Chat->New Chat.? or will it only be possible to get the mail id when the bot is connected to a channel? Prasad_Das-MSFT

Prasad_Das-MSFT
Microsoft
Aug 09, 2021
Yes, it only be possible to get the mail id when the bot is connected to a Teams channel.
- fabin10
  Brass Contributor
  Aug 11, 2021
  Ok, How can I connect the app to the channel? Is it by updating the manifest file? I had already installed the app in teams and was able to access email ids in teams chat. The issue is only on Chat->New Chat
  - Prasad_Das-MSFT
    Microsoft
    Aug 11, 2021
    Yes, you can connect the app by uploading your manifest to the Teams channel. Then you will get the roaster for that team. It won't work for Chat > New Chat