Forum Discussion
Teams Personal Tab Links do not work on teams mobile application
- Sep 27, 2022Engineering team has investigated the issue and said that the links do not work on teams mobile as Teams mobile do not have cookies added for the domain. When we are in Teams and require opening a link in a different site, we always call teamslogon.aspx for that new domain first. If we do not have cookies added for the domain, then we can't expect it to load. The reason why it can work for Teams web is it may have already visited the site and have a cookie stored in the cookie jar for that site. Also please note that It is only allowed to retrieve a single token from Teams... and that is either domainA.sharepoint.com or domainB.sharepoint.com. we won't be able to get a token for both domains.
Could the manifest help with the problem analysis.
If you find out anything or I can help in any way, let me know.
Thanks for the support.
- ved-leachimSep 30, 2022Brass Contributor
Hi Meghana-MSFT
Thanks for your response. I understand that there are cookies saved by the browser and that could explain why those links work in Teams-Web, but the links work as well in the Teams-Client-App, they really only do not function on Teams-Mobile-App.
I've tested the behavior withing MS-Edge Browser after removing all the cookies (Settings --> Cookies and Site Permissions --> Manage and delete cookies and site date), and I've been able to open the links to other SP-Online Sites within the Teams Personal Tab App.
The links on the Site are not from another domain, they are other SPO-Sites from the same tenant/domain.
Does this information help? Thank you very much for further assistance with this issue.- Meghana-MSFTOct 03, 2022Former EmployeeWe will check internally and get back to you. Thank you.
- Meghana-MSFTOct 04, 2022Former Employee
ved-leachim - Could you please help by sharing the Fiddler trace of the successful app load followed by the failed navigations?