Forum Discussion
Mad_hatter
Apr 14, 2022Brass Contributor
Teams client issue when quitting a call being transferred by a bot
Hello, I'm having several issues involving a microsoft teams bot with calling capability and call transfer. I use directly the GRAPH API, without using the SDK. The transfer used is direct trans...
Mad_hatter
May 02, 2022Brass Contributor
Nivedipa-MSFT
Microsoft
May 16, 2022Mad_hatter - Engineering team had investigated the logs.
For the first scenario, the transfer has been failed in the middle since User A interrupted during transferring.
For the second scenario, the transfer has been succeeded. If neither User A or User B hanged up after the transferred call being connected.
These both look like client issues.
Could you please try to update the Teams client version and check again?
For the first scenario, the transfer has been failed in the middle since User A interrupted during transferring.
For the second scenario, the transfer has been succeeded. If neither User A or User B hanged up after the transferred call being connected.
These both look like client issues.
Could you please try to update the Teams client version and check again?
- Mad_hatterMay 19, 2022Brass Contributor
Nivedipa-MSFT- Hi, I still have the issue unfortunately after a client update. I concur, it is a client issue.
I couldn't reproduce the second scenario though, only the first one.
Best regards,
David CHOLLET
- Nivedipa-MSFTJun 06, 2022
Microsoft
@Mad-hatter - Still your first issue is reproducable?- Mad_hatterJun 07, 2022Brass Contributor
Nivedipa-MSFT- In fact, both issues are still reproducible 😞 my client version is 1.5.00.13769 (64 bits)
Regards,
David CHOLLET