Forum Discussion
Mad_hatter
Apr 14, 2022Brass Contributor
Teams client issue when quitting a call being transferred by a bot
Hello, I'm having several issues involving a microsoft teams bot with calling capability and call transfer. I use directly the GRAPH API, without using the SDK. The transfer used is direct trans...
ChetanSharma-msft
Microsoft
Mad_hatter - Could you please confirm if your issue has resolved or still looking for any help?
Mad_hatter
May 02, 2022Brass Contributor
- Nivedipa-MSFTMay 16, 2022MicrosoftMad_hatter - Engineering team had investigated the logs.
For the first scenario, the transfer has been failed in the middle since User A interrupted during transferring.
For the second scenario, the transfer has been succeeded. If neither User A or User B hanged up after the transferred call being connected.
These both look like client issues.
Could you please try to update the Teams client version and check again?- Mad_hatterMay 19, 2022Brass Contributor
Nivedipa-MSFT- Hi, I still have the issue unfortunately after a client update. I concur, it is a client issue.
I couldn't reproduce the second scenario though, only the first one.
Best regards,
David CHOLLET
- Nivedipa-MSFTJun 06, 2022Microsoft@Mad-hatter - Still your first issue is reproducable?