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hardonoa's avatar
hardonoa
Copper Contributor
Sep 25, 2024
Solved

Teams Bot Feedback button is not shown to most of the user

Hello everyone,   I developed a Teams chatbot which used Azure Search and Azure OpenAI. For chatbot response which has citations from Azure Search, I enabled the feedbackLoop    response.Channel...
BOT
Chat
developer
microsoft teams
  • hardonoa's avatar
    hardonoa
    Oct 24, 2024
    Hi All,

    we can close this item. After publishing the chatbot, everyone is now able to view the thumbs up/down in their Teams Desktop.
xiaofge's avatar
xiaofge
Icon for Microsoft rankMicrosoft
Oct 18, 2024

hardonoa 

The document says:

  • AI label, citations, feedback buttons, and sensitivity labels are available in public developer preview for one-on-one and group chats, but aren't supported in channels.

Maybe your colleague doesn't enable "developer preview"?

  • hardonoa's avatar
    hardonoa
    Copper Contributor
    Oct 18, 2024
    Hi xiaofge

    Surprisingly, I was looking at my Teams configuration and found that Developer Preview is not enabled.

    My colleagues enabled the developer preview, but still can't see the feedback buttons in Teams desktop. Strangely, when they open Teams in iOS, they are able to see the feedback buttons.

    • hardonoa's avatar
      hardonoa
      Copper Contributor
      Oct 18, 2024
      So, between me and my colleagues, only myself is able to view the feedback buttons in Teams Desktop. None of my colleagues are able to see the thumbs up/down in Teams Desktop. But they all can see the buttons in their Teams mobile app (both Android and iOS)
      • hardonoa's avatar
        hardonoa
        Copper Contributor
        Oct 24, 2024
        Hi All,

        we can close this item. After publishing the chatbot, everyone is now able to view the thumbs up/down in their Teams Desktop.

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