Forum Discussion
hardonoa
Sep 25, 2024Copper Contributor
Teams Bot Feedback button is not shown to most of the user
Hello everyone, I developed a Teams chatbot which used Azure Search and Azure OpenAI. For chatbot response which has citations from Azure Search, I enabled the feedbackLoop response.Channel...
- Oct 23, 2024Hi All,
we can close this item. After publishing the chatbot, everyone is now able to view the thumbs up/down in their Teams Desktop.
hardonoa
Sep 26, 2024Copper Contributor
Prasad_Das-MSFT
Microsoft
Sep 27, 2024hardonoa , we tried to repro this issue using below sample, however for us the feedback buttons are showing correctly.
Thanks,
Prasad Das
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- hardonoaSep 29, 2024Copper ContributorHi Prasad,
Yes, that's what puzzled me as well. If I can see the thumbs up/down, why some of my colleagues couldn't. They did say that they can see the thumbs up/down in their mobile.
I am just wondering what other possible cause that the buttons didn't show up. Could it be Teams settings? Or could it be the permission from Entra?- Prasad_Das-MSFTOct 01, 2024
Microsoft
hardonoa , i don't think that could be due to some permission issue. Updating MS Teams might resolve the issue. Was there any console error or anything?
- alexisconiaOct 01, 2024MVP
hardonoa maybe you can try to clearing the Teams cache. Sometimes it helps to get the latest update. (Link to the documentation here)