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HansWeFi's avatar
HansWeFi
Copper Contributor
Nov 13, 2024
Solved

Teams Bot can't connect to Azure App Service

Hi   I have a built a basic Bot using nodejs and Bot FW 4*, but fr my deployment tests I am simply using the community echo bot. I have been through every debugging process I can but cannot figu...
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  • HansWeFi's avatar
    HansWeFi
    Nov 14, 2024

    Hi

     

    As mentioned, the Teams channel is healthy and works when I point to another en dpoint NOT on azure.

    However, I have actually fond the solution. MS Teams does not like the default App service URL or Cert
    https://[appservice name].azurewebsites.net  (public, not netwrok restrictions)

    It only works if I put Front Door/WAF in front of the service.

    Very bizarre, but its what made it work

Nivedipa-MSFT's avatar
Nivedipa-MSFT
Icon for Microsoft rankMicrosoft
Nov 14, 2024

@HansWeFi - Make sure your bot is set up correctly in the Azure portal. Go to your Azure Bot resource, click on Channels, and check that the Microsoft Teams channel is properly configured.

HansWeFi's avatar
HansWeFi
Copper Contributor
Nov 14, 2024

Hi

 

As mentioned, the Teams channel is healthy and works when I point to another en dpoint NOT on azure.

However, I have actually fond the solution. MS Teams does not like the default App service URL or Cert
https://[appservice name].azurewebsites.net  (public, not netwrok restrictions)

It only works if I put Front Door/WAF in front of the service.

Very bizarre, but its what made it work

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