Forum Discussion
SharePoint Page in custom teams app
Hi Meghana-MSFT, could you tell me where I find the Cache Files for the New Teams on MacOS? I've tried the default command, but there is no Teams Folder to delete.
Thanks!
jpokorny -
To clear the cache files for the new Teams on MacOS, you can follow these steps:
- Quit the Teams application if it is running.
- Open Finder and click on the "Go" menu in the top menu bar.
- Press and hold the "Option" key on your keyboard to reveal the "Library" option in the dropdown menu.
- Click on "Library" to open the Library folder.
- Navigate to the following path:
Containers/com.microsoft.teams/Data/Library/Application Support/Microsoft/Teams/Cache
. - Delete all the files and folders inside the "Cache" folder.
Please note that the "Library" folder is hidden by default in MacOS. By pressing and holding the "Option" key, you can access it. If you are unable to find the "Teams" folder in the specified path, it is possible that the cache files are stored in a different location or the cache files are managed differently in the new version of Teams. In that case, you may need to refer to the Teams documentation or contact Microsoft support for further assistance.
Additionally, you can also try clearing the Teams cache using the Teams client itself. To do this, follow these steps:
- Open the Teams application.
- Click on your profile picture in the top right corner.
- Select "Settings" from the dropdown menu.
- In the "Settings" window, go to the "General" tab.
- Scroll down to the "Application" section.
- Click on the "Clear Cache" button.
This will clear the cache files for the Teams application on MacOS.
For more information on clearing the Teams cache, you can refer to the Microsoft Teams documentation on Clear the Teams client cache.
- Meghana-MSFTMar 20, 2024
Microsoft
Could you please confirm if you are still facing the issue? If yes, please share the repro steps so that we can quickly try to repro your issue. - jpokornyMar 06, 2024Copper ContributorHi Meghana-MSFT, the error just came up again, it worked for a couple of weeks but now I can't login anymore. I think the SSO is broken, I've set up the App in the Entra Admin Center and put the ID in the Custom Teams App but that doesn't help. Do you have any ideas?