Resource Account do not show in forwarding rules in Teams Desktop App

Question

Hello,&nbsp;I noticed that when I want to forward calls from my number to a Resource Account (Queue or Auto Attendant) from the desktop App doesn't find any match, instead from my Mobile App I can forward to AutoAttendant and Queue whitout any problem.&nbsp;&nbsp;Someone knows why?&nbsp;&nbsp;Thanks

subhasish-msft · Answer

Alessio__Evolink_SA&nbsp;, Thank you for reporting it. I have shared it with dev team.

alessio__evolink_sa · Answer

subhasish-MSFT&nbsp;Thank You!&nbsp;&nbsp;Could you let me know when they fix the problem?&nbsp;&nbsp;Thanks in advance.

subhasish-msft · Answer

Alessio__Evolink_SA&nbsp;,
Currently we dont have any ETA on this.

lars_nestler · Answer

subhasish-MSFT&nbsp;Same problem here. I opened a Ticket with Microsoft, but haven't gotten a single answer in over a month!&nbsp;&nbsp;We were able to temporarily fix the problem, by allowing the resource account user to log in. (Disable theblock in O365 Admin Center).&nbsp;But since today, this fix no longer works.&nbsp;

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Resource Account do not show in forwarding rules in Teams Desktop App

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