Forum Discussion
Power Virtual Agents for Microsoft Teams & Power Automate connectors
The only two possible options available is premium connector and the bot. That you are already aware. I checked to see any other low code option but there isn't.
You need the handle the situation using bot, that's what I can say.
Thanks,
Hunaid Hanfee
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HunaidHanfee-MSFT Thank you for your reply.
We want to use the bot as the entry point for our internal knowledge base/support team.
Manually created topics are in place to cover top X questions. Each flow has a generic exit in case the topic isn't able to provide a suggestion. Within this flow, we would like to create:
1. Create a Jira ticket (but we are fine with using azure boards as well)
2. Create a new conversation in a dedicated internal support Teams
3. Initial message should include the ticket name as well as tagging the name of the person initiating the bot conversation
We don't have any problems implementing items 2 and 3; however, the first point requires a premium connector. We tried to use the HTTP connector; however, it also requires a premium Power Virtual Agents Plan.
It would be great to use the free Power Virtual Agents for Microsoft Teams plan in conjunction with an azure app service plan. Our bot traffic is internal only (Teams) and has meager traffic.
We want to create awesome experiences using lots of automation at the end (only HTTP would be good enough). Creating our own bot is an option, but we really like the low-code way of creating topics.
Kind regards,
Kevin
The only two possible options available is premium connector and the bot. That you are already aware. I checked to see any other low code option but there isn't.
You need the handle the situation using bot, that's what I can say.
Thanks,
Hunaid Hanfee
-----------------------------------------------------------
If the response is helpful, please click "**Mark as Best Response**" and like it. You can share your feedback via Microsoft Teams Developer Feedback link. Click here to escalate.