Forum Discussion
Oauth login in MS Teams 3rd party app is showing white login screen for some users on desktop
Microsoft
ChetanSharma-msft Great, thank you.
And to chime in on how we're able to currently workaround the issue:
- In desktop Teams client:
- Navigate to Tab App > Click Pop out tab
- Login via Pop out tab works as intended
- If I navigate back to the regular tab and click Reload Tab - I am now logged in
- Note: If I sign out on the pop-out tab or regular tab, the white screen reappears
Prasad_Das-MSFTandrew1992 - We tried to repro the issue at our end and we are able to get Sign In prompt and were able to Sign in properly. However we are checking this with Engineering team to find out if there is any alternative.
Prasad_Das-MSFT Thanks for looking into this. I have provided a video of the bug, as well as the workaround that can be done to get past this, that you can pass along to the engineering team if it helps.
https://www.loom.com/share/103296538b6b441986c188f91bfbec5b
Timestamps:
0-12s: Cant log in using the tab application, white login screen
12-24s: Using "Pop out tab", and opening up tab that way, user is able to log in
24-37s: Login token from OAuth is shared with the non popped out tab, and reload there work to log you into the authenticated session
37s+: Log out in popped out tab, clearning login OAuth. User is now logged out of both popped out and regular tab. Logging in through regular tab continues to show white screen
If we can help in any other way, feel free to have the engineering team reach out to me, using my email, if I can help work through this with them- Prasad_Das-MSFT
alexkovalev - Thanks for the details. FYI There is already bug raised for this type issue and engineering team is looking into it. We will inform you once we have any update. Thanks!
