Forum Discussion
Not able to interact with calling meeting bot and receive "502 Bad Gateway" error
I downloaded samples from https://github.com/OfficeDev/Microsoft-Teams-Samples.git
For bot-calling-meeting c# sample, I registered a new bot with https://dev.botframework.com/bots/ according to https://docs.microsoft.com/en-us/microsoftteams/platform/bots/calls-and-meetings/registering-calling-bot
I modified appsettings.json and manifest.json, then debug in Visual Studio with "Your bot is ready!"
then I test with web teams of the bot, I cannot interact with the calling-meeting bot and I can see "There was an error sending this message to your bot: HTTP status code BadGateway"
also I'm reading the step-by-step guide from https://docs.microsoft.com/en-us/microsoftteams/platform/sbs-calling-and-meeting?tutorial-step=1, I cannot interact with the calling-meeting bot either. no welcomeText with Adaptive Card and when clicking video/audio call button I will receive "you can't talk to the bot just yet"
I can see
"POST /api/messages 502 Bad Gateway
POST /api/callback 502 Bad Gateway " from the console
Could anybody tell me what's my problem and how to resolve this? Thanks
7 Replies
Sayali-MSFTMicrosoft
JessicaLu85 -Check if you had created policy for that tenant user.
Please make sure you have enabled calling and configured proper endpoint on Teams channel page.
Hi Sayali-MSFT , thanks for your reply!
you mentioned "Check if you had created policy for that tenant user"--Could I know what kind of policy, actually I have no extra policy set for the tenant user during configure the bot except the online meeting policy mentioned in https://docs.microsoft.com/en-us/microsoftteams/platform/sbs-calling-and-meeting?tutorial-step=2
I have configured webhook for calling as below picture:
- Sayali-MSFT
JessicaLu85 -Could you please try in webhook url instead of /api/callback use /callback as mention in my screenshots.
