Forum Discussion
NKM122205
Aug 02, 2019Copper Contributor
Newbie: Integration with 3rd party UC systems?
Hi, Is it possible to integrate MS Teams with 3rd party UC systems for calling? Specifically, is it possible to make a call, while inside a Teams client, using a 3rd party UC system a customer ...
NKM122205
Copper Contributor
Thanks for the response. So, it looks like it is not possible to either initiate a call using a 3rd party UC system from Teams or update status of a a 3rd party call(initiated from outside teams) inside Teams UI. If so, as also asked, is that something in the roadmap?
Is then building a custom tab recommended way to build such an integration that then independently handles 3rd party call control and shows call status?
Thanks again and regards
Is then building a custom tab recommended way to build such an integration that then independently handles 3rd party call control and shows call status?
Thanks again and regards
Gousia_Begum
Sep 10, 2019Microsoft
NKM122205 We currently do not have any plans to support this. Thanks!!