Forum Discussion
BhoomeshJoshi
Aug 18, 2025Brass Contributor
My SharePoint page is loading in Teams from the browser, but not loading in the Teams desktop app
Hello All, I have created a Teams app and added a SharePoint page as a Teams personal tab. I have referred to the links below for the same. https://www.c-sharpcorner.com/article/sharepoint-site-...
js4
Aug 18, 2025Copper Contributor
It's great to connect with you. I understand you're facing a common issue where your SharePoint page, added as a personal tab in Teams, loads correctly in the browser but not in the desktop app. This can be frustrating, but let's troubleshoot it together.
Here are a few steps that often resolve this issue:
1. Clear Your Teams Cache
Sometimes, a corrupted cache in the desktop app can cause display issues. To fix this:
- Fully quit Microsoft Teams.
- Navigate to %appdata%\Microsoft\Teams in your file explorer.
- Delete the contents of the following folders: Cache, Code Cache, GPUCache, IndexedDB, and Local Storage.
- Restart Teams.
2. Check for Security Restrictions
The Teams desktop client might have stricter security settings.
- iFrame restrictions: The SharePoint page might have headers (X-Frame-Options) that prevent it from being loaded in an iframe, which is how it's displayed in Teams. Check your SharePoint site settings to ensure embedding is allowed.
- Conditional Access Policies: Your organization's Azure AD policies might restrict access to certain resources from the desktop app under specific conditions.
3. Review Your App Manifest
Double-check the manifest file (manifest.json) for your Teams app.
- Ensure the contentUrl for your personal tab is correct and doesn't contain any typos.
I hope one of these suggestions helps you solve the problem. If you found this information useful, please give it a vote so others with the same issue can find it.